Privacy Policy

Hohensyburg PRIVACY POLICY

We at Hohensyburg are committed to protecting your personal data and ensuring that you have control over how it is used. This Privacy Policy explains how we collect, use, share, and protect your information.

WHAT PERSONAL DATA DO WE COLLECT?

When you visit our website or mobile app, we may collect the following types of personal data:

  • Contact information (name, email address, phone number)
  • Demographic data (age, location)
  • Device data (operating system, browser type, device ID)
  • Usage data (game history, login activity)

We also use cookies and other tracking technologies to collect anonymous data about your interactions with our website or mobile app.

HOW DO WE USE YOUR PERSONAL DATA?

We use your personal data for the following purposes:

  • To provide you with a secure and personalized gaming experience
  • To verify your age and location
  • To communicate with you about promotions, updates, and other important information
  • To improve our services and tailor our marketing efforts to your interests

HOW DO WE SHARE YOUR PERSONAL DATA?

We may share your personal data with the following parties:

  • Our parent company, MERKUR Spielbanken Group NRW
  • Our payment processing partners
  • Our game developers and providers
  • Our customer support teams

We will only share your personal data as required by law or to protect our legitimate interests.

HOW DO WE PROTECT YOUR PERSONAL DATA?

We take the security of your personal data very seriously. We use industry-standard encryption methods, including SSL/TLS, to protect your data in transit and at rest. We also implement robust access controls and audit trails to ensure that only authorized personnel can access your data.

YOUR RIGHTS AND CHOICES

You have the right to:

  • Access your personal data
  • Correct or update your personal data
  • Delete your account and associated data
  • Opt-out of marketing communications

To exercise these rights, please contact our customer support team.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make significant changes to this policy, we will notify you by email or through a notification on our website.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the country where Hohensyburg is registered.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact our customer support team.